Services
Engineering quality assurance
We operate a combined Quality Management and Environmental Management System that is independently certified to ensure that every product meets the highest standards.
Our approach to quality management
Led by our CEO, with the support of our Quality Manager and the entire Calatherm team, our continuous improvement strategy focusses on delivering high-quality thermal solutions that exceed customer expectations. We consider good product quality vital to our success, employing a range of tools and processes to maintain and enhance our engineering quality assurance.
Key quality assurance tools and processes
To ensure we deliver consistently high standards, we use a variety of tools and processes, including:
All products are engineered to meet specific client requirements.
We use Design and Process Failure Mode and Effects Analysis (DFMEA/PFMEA) along with hazard logs to identify and mitigate risks throughout the product lifecycle.
Detailed control plans and step-by-step build instructions guide our manufacturing processes to ensure accuracy and consistency.
Thorough inspections of initial product samples verify compliance with design and quality standards before full-scale production.
When requested, we follow the PPAP to confirm that our products meet the necessary production standards.
We maintain an approved list of suppliers who meet our quality standards, continuously monitoring their performance to ensure consistent quality.
Each design undergoes thorough laboratory testing to verify that the thermal systems will perform effectively under real-world conditions.
Before products are approved for delivery, our quality management team ensures they meet all performance and safety criteria.
Where necessary, we perform 100% EOL testing to ensure every product leaving our facility is validated for quality and reliability.
This problem-solving tool is used to address both customer and supplier concerns efficiently, ensuring continuous improvement.
We implement the 5S principles—Sort, Set in order, Shine, Standardise, and Sustain—to maintain an organised, efficient, and high-quality production environment.
Regular Quality Operating System (QOS) charts and management reviews support our drive for continuous improvement and high-quality standards.


Ensuring quality from design to delivery
We’re committed to delivering thermal management solutions that are reliable, durable, and built to meet your exact specifications.
If you want to learn more about our engineering quality assurance or how we maintain excellence in our products, reach out to our team today.
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Get in touch
Have any questions about our products, services, or how we can support your thermal management needs? Get in touch with our team today, and we'll be happy to assist you.
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